Crucial Conversations: Tools for Talking When Stakes are High
Author: Kerry Patterson
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Influence: The Psychology of Persuasion (Collins Business Essentials)
Author: Robert B. Cialdini
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Getting to Yes: Negotiating Agreement Without Giving In
Author: Roger Fisher
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Difficult Conversations: How to Discuss what Matters Most
Author: Douglas Stone
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Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
Author: Kerry Patterson
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Getting Past No
Author: William Ury
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Secrets of Power Negotiating
Author: Roger Dawson
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Never Be Lied to Again: How to Get the Truth In 5 Minutes Or Less In Any Conversation Or Situation
Author: David J. Lieberman
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Harvard Business Essentials Guide to Negotiation
Author: Business Essentials Harvard
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Start with NO...The Negotiating Tools that the Pros Don't Want You to Know
Author: Jim Camp
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The Only Negotiating Guide You'll Ever Need: 101 Ways to Win Every Time in Any Situation
Author: Peter B. Stark
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Strategic Negotiation: A Breakthrough Four-Step Process for Effective Business Negotiation
Author: Brian Dietmeyer
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Practical Intuition
Author: Laura Day
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Getting to Yes: Negotiating Agreement Without Giving In
Author: Roger Fisher
Manufacturer: Penguin (Non-Classics)
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Harvard Business Review on Negotiation and Conflict Resolution (A Harvard Business Review Paperback)
Author: Harvard Business School Press
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Bargaining for Advantage : Negotiation Strategies for Reasonable People
Author: G. Richard Shell
Manufacturer: Penguin (Non-Classics)
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Mastering Business Negotiation : A Working Guide to Making Deals and Resolving Conflict
Author: Roy J. Lewicki
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Maximum Influence: The 12 Universal Laws of Power Persuasion
Author: Kurt W. Mortensen
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The Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation
Author: Roger J. Volkema
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Essentials of Negotiation
Author: Roy J Lewicki
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The Book of Agreement: 10 Essential Elements for Getting the Results You Want
Author: Stewart Levine
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Winning Habits: 4 Secrets That Will Change the Rest of Your Life
Author: Dick Lyles
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Getting to Resolution: Turning Conflict Into Collaboration
Author: Stewart Levine
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The Anatomy of Persuasion: How to Persuade Others To Act on Your Ideas, Accept Your Proposals, Buy Your Products or Services, Hire You, Promote You, and
Author: Norbert Aubuchon
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The Skilled Negotiator: Mastering the Language of Engagement
Author: Kathleen Reardon
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Harvard Business Review on Negotiation and Conflict Resolution (Harvard Business Review Paperback Series)
Author: Harvard Business School Press
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Service Management and Marketing : A Customer Relationship Management Approach, 2nd Edition
Author: Christian Grönroos
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Negotiate This!: By Caring, But Not T-H-A-T Much
Author: Herb Cohen
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The StreetSmart Negotiator: How to Outwit, Outmaneuver, and Outlast Your Opponents
Author: Harry Mills
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Microsoft Office: Project 2002 and 2003- W/CD
Author: Microsoft Learning
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Negotiation Games (Routledge Advances in Game Theory, 002.)
Author: Steven Brams
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SimProject Player's Manual and Access Code
Author: Jeffrey K. Pinto
Manufacturer: McGraw-Hill/Irwin
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