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Better: A Surgeon's Notes on Performance
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Understanding Variation: The Key to Managing Chaos
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The Memory Jogger II
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Crossing the Quality Chasm: A New Health System for the 21st Century
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The Team Handbook Third Edition
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The Leader's Handbook: Making Things Happen, Getting Things Done
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To Err Is Human: Building a Safer Health System
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The New Economics for Industry, Government, Education - 2nd Edition
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Quality By Design: A Clinical Microsystems Approach
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The Basics of Process Mapping
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Escape Fire: Designs for the Future of Health Care
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Mama Might Be Better Off Dead: The Failure of Health Care in Urban America
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Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies
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Curing Health Care: New Strategies for Quality Improvement
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Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
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Quality Management in Health Care, Second Edition: Principles and Methods
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How to Use Control Charts for Healthcare
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Quality Health Care: A Guide to Developing and Using Indicators
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Managing Health Programs and Projects (J-B Public Health/Health Services Text)
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Quality Improvement Through Planned Experimentation
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Reengineering Management: Mandate for New Leadership, The
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Public and Community Health Nursing Practice: A Population-Based Approach
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DIFFUSION OF INNOVATIONS, 4TH ED.
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Health Promotion Planning: An Educational and Ecological Approach
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Statistical Methods for Quality Improvement
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All Crises Are Global: Managing to Escape Chaos
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Economic Control of Quality of Manufactured Product/50th Anniversary Commemorative Issue
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Improving Quality Through Planned Experimentation
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Race & Research: Perspectives on Minority Participation in Health Studies
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